Support
Questions about access, payment, refunds, or certificates? Email us — we reply within two business days.
info@elevaterockwall.com
Elevate Counseling Group
I paid but don't see the course
Sign in with the same email you used at checkout and open My courses. If it's still missing, email us with the date of purchase and we'll fix it.
I'd like a refund
Within 7 days of purchase, just ask — see the refund policy.
This is not a crisis line
The course is educational and is not therapy or counseling. If you or your child are in crisis, call or text 988 or contact a local provider.